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The Vertivo Advantage
We know there are many web hosts out there for you to choose from, and we
also know that when you are serious about your website the decision can be
a difficult one. Here
are
six reasons
why we're confident you'll be pleased with the service you receive from us:
- 24 x 7 Technical Support -
At Vertivo we try to make setting up and managing your web hosting account
as easy as possible for you, even so, we know
that there will be times when you will need a helping hand, we also know
the importance of being able to
get
this assistance right when
you
need it,
regardless
of
the
time
of day or night. We make it our priority to provide all our customers
with fast, friendly, helpful support when they need it most. Our responsive
support team is available online 24 hours per day to service our customers'
requests and queries. We guarantee it. If we do not respond to your support
queries within 24 hours the
next month’s hosting is free. It’s
that simple.
- 99.8% Uptime Guarantee -
We have a proven track record of having virtually no downtime outside of
occasional scheduled maintenance operations. However,
on the rare occasion on which you do experience downtime, our 99.8% guarantee
ensures that you are not required to pay for that time span. If the downtime
you encounter in any given month amounts to or exceeds 2 hours (the approximate
equivalent of 0.2%) $5.00 will be credited to your account to offset your next
month's payment.
(This applies to customers in good financial standing with the company during
the time of the outage and does not apply to instances where we have notified
customers of maintenance upgrades more than 2 days before the outage.)
- Competitive Prices - Saving
money does not have to mean sacrificing quality. Our proven and reliable
web hosting services are offered at a fraction
of the costs charged
by some of our closest
competitors.
- Exceptional Speed and Reliability -
Exceptional network stability and unparalled speed are the hallmarks of our
company. In our ongoing quest to provide our customers with nothing but
the best, we have equipped all our servers with powerful Intel Pentium/Xeon
Processors,
known for their exceptional speed and processing power. All our servers reside
in a state of the art datacenter which features robust power-backup systems
and premium Tier-1 bandwidth providers.
- Free Data Backups - We understand that the
importance of your continued peace of mind; we fully take on the task of
making regular backups
of all our
customers'
accounts. If at any time you run into
problems, we can restore full accounts or individual files/directories upon
request. All this is provided free of cost.
- Money Back Guarantee - We believe
that you will be entirely satisfied with our service, so much so that we
allow you to give it a test run, risk
free, with our
30 day money back guarantee. Sign-up for any one of our
hosting packages and use it for 30 days. If you are not happy, and wish to
close your account before
the end of this 30 day period, we will give you a full refund. No questions
asked. What have you got to lose? Absolutely nothing.
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